RETAILER RESOURCES
Hub for retailer tools, tips, and best practices
Access guides, FAQs, and tutorials designed to help you buy smarter with Elastic. From placing orders and managing whiteboards to exploring advanced features, our resources make it easy to get the most out of the platform.
REtailer feedback
Share your feedback with the Elastic team
Take a 3-minute survey and share your thoughts on how we can improve the platform for users.
TIPS & TRICKS
Whiteboard best-practices
Discover Elastic’s most-loved feature and see how Whiteboard helps you easily plan future and available inventory in your store.
Referral program
Refer brands and earn up to $1000
Want your brand partners on Elastic? Refer them to the platform you love and get paid to do it!
PLATFORM FAQs
Frequently asked questions
Haven’t found what you’re looking for? Try the Elastic Support Hub or Contact us
How do I place an order?
Use Standard Order Mode or Quick Order Mode to find your items and build an order. Follow the prompts for the Multivew Cart to place your order. Learn more.
How do I change my password?
On the login screen, click “Forgot my Password.” You’ll receive an email asking you to change your password. Please contact support if you can’t remember your login email or want to change it.
How do I share a whiteboard?
After you’ve built a whiteboard, you can share it with your dealer by exporting it as a PDF, downloading it from Print Jobs, or sharing it directly from the Whiteboard Menu. Learn More.
How can I add notes to my favorite products?
You can add stars or notes to individual products within the digital catalog. Later, you can sort by ratings to shop for your most loved products. Learn more.