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BLUEPRINT FOR BETTER B2B

How to improve wholesale sales: 6 challenges and solutions

B2B buyers expect frictionless online experiences that feel like B2C. Brands that rely on spreadsheets, outdated tools, and legacy systems will fall behind.

Unify sales, marketing, operations, and IT into one centralized, digital-first platform for less friction, more collaboration, and faster growth with Elastic Suite.

KEY TAKEAWAYS

High-performing B2B sales require digital self-service, accurate data, and connected wholesale workflows that replace manual ordering and fragmented systems.

Elastic Suite connects ordering, visual merchandising, personalized assortments, sales tools, and real-time insights in one B2B Ecommerce platform.

Elastic helps brands capture pre-book and reorder opportunities, improve buyer experiences, and increase retailer adoption by an average of 27% year over year.

01

CHALLENGE

Slow manual ordering workflows

Intuitive digital self-service is essential. B2B buyers spend only 17% of their time interacting with reps, and 44% of millennials prefer no sales interaction at all.

SOLUTION

Streamline self-service

Elastic gives reps and retailers digital ordering tools that simplify the entire process. Real-time inventory visibility, invoice tracking, and multi-ship functionality reduce manual data entry and the need for constant support, freeing up your team’s time to focus on growth and expansion.

02

CHALLENGE

Limited merchandising & sales tools

56% of consumers become repeat buyers after a personalized experience, while 71% feel frustrated when experiences are not personalized.

SOLUTION

Drive sales with personalized visual assortments

Elastic’s intuitive drag-and-drop tools empower sales and marketing teams to plan, present, and sell seasonal assortments effortlessly. Visual planners, digital whiteboards, and shoppable catalogs make it easy for reps and buyers to collaborate and build assortments that sell.

“The whiteboard lets me create an assortment with my buyers as they lay things out on a grid. I export a PDF and share it with them before they leave. That’s my favorite feature because it’s a more curated and visual version of a standard catalog or order proposal.”

Senior Sales Manager | DU/ER

03

CHALLENGE

Fragmented technology & poor data visibility

Poor data quality costs the U.S. economy $3.1T annually; enterprises lose $12.9M yearly, and workers spend 60% of their time manually coordinating disconnected systems.

SOLUTION

Centralize data and unify insights

Elastic integrates seamlessly with ERPs, DAMs, PIMs, PLMs, and other back-office tools to centralize product data, campaign performance, sales metrics, and customer behavior. With real-time reporting and unified dashboards, your team can make faster, smarter decisions.

04

CHALLENGE

Missed pre-book & re-order opportunities

75–80% of B2B leaders say digital transformation is critical. Companies that deliver seamless digital engagement achieve nearly twice the year-over-year e-commerce growth.

SOLUTION

Smart sales tools for all seasons

Automated campaigns, reorder alerts, and sell-through tracking keep buyers engaged and informed. Support seasonal programs and maximize in-season performance with tools that help reps and retailers act quickly and based on data.

The Blueprint for High-Performance B2B Sales_web graphics-02 (1)

Today’s brands must deliver user-friendly and reliable B2B experiences for retailers and internal teams.

05

CHALLENGE

Lackluster sales presentations

Static catalogs, outdated product imagery, and inconsistent sales materials make it harder for brands to showcase their products and engage buyers. Without compelling visual presentations, brands risk missing opportunities to stand out and drive sales.

SOLUTION

Elevate buyer experience

Create polished, consistent experiences across every buyer touchpoint. Elastic helps you showcase your brand with immersive digital catalogs, branded dashboards, and curated product stories – online, in the showroom, or on the go.

06

CHALLENGE

Low retailer adoption

Complicated ordering platforms and disconnected workflows discourage retailers from using digital tools. When buyers struggle to find products, build assortments, or place orders, brands lose opportunities to increase engagement and grow wholesale revenue.

SOLUTION

Brands on Elastic average 27% YoY growth in retailer adoption

Thousands of retailers across key verticals rely on Elastic for personalized assortments and intuitive ordering. High adoption leads to deeper engagement, larger orders, and stronger wholesale relationships.

Level up your wholesale

Meet with one of our experts and discuss how to apply the b2b blueprint to your strategy

Elastic PDP and Order Callout