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Referral Program Frequently Asked Questions

Who can I contact if I have more questions?

You can send an email to referralprogram@elasticsuite.com

How will I know when I am approved?

Elastic will reach out within 24 hours of submittal on Program regulations and approvals

When will I get paid?

Payment will be received no later than 30 days past contracted client agreement first SaaS billing.

The gift card will be delivered to referrer electronically by email, following the referred client’s first invoice payment as outlined in the fully executed Master Services Agreement between Elastic Suite and referred client.

Does it matter which Elastic Platform is sold?

Yes, Elastic has 2 main platforms. Essentials and Enterprise.

$500 payment by gift card for qualified Elastic Essential customer

$1,000 payment by gift card for qualified Elastic Enterprise customer.

Payment can be split for Referrers with multiple approved prospects.

Is there a Limit of how many people/companies I can refer?

You can invite as many friends as you like. There is no limit on how many can be referred.

Where is this program offered?

As of right now, this program is only available in the US. We will be launching a Global Program soon so please stay tuned!

What if I refer the same company as someone else?

We do capture referrals as they come in and can review on a case-by-case basis. In the event of a duplicate, we will contact both parties to reach an amicable agreement.

What are the terms & conditions?

You can find more details on the Referral Program Terms & Conditions page