Integration expertise you can trust

 

Elastic Suite is powered by Innovators & Visionaries with over 20 years of experience

Puma CCB on laptop and tablet

The integration experts you can trust

 

Elastic Suite is powered by Innovators & Visionaries with over 20 years of experience

Puma CCB on laptop and tablet

Key Differentiators

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We integrate with over 100 enterprise and boutique back-end solutions

localization

Globally-based, on-shore teams for maximum performance and response times

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Over 65% of our team is dedicated to technical development & project management

ERP, PIM, DAM, PLM.

You name it – we integrate.

ERP, PIM, DAM, PLM.

You name it – we integrate.

Integration Methods

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Flat File Upload

Application

Map .csv files &

data via SFTP

Cost

$

IT Investment

High

Pros
  • Low infrastructure requirements
Cons
  • Near-real time
  • Manual processing
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API Integration

Application

API connection to transfer data directly into Elastic

Cost

$

IT Investment

Low

Pros
  • Real-time data sync
Cons
  • Limited to API-supported vendors

ERP Adapter

Application

Elastic adapter installed directly into the ERP

Cost

$$$

IT Investment

Medium

Pros
  • Real-time data sync
  • Purpose-built by ERP
Cons
  • Resources needed for customization
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Database Replication

Application

Sync a copy of your data into the Elastic data center

Cost

$$

IT Investment

Low

Pros
  • Little-to-no IT resources
  • Real-time data sync
Cons
  • Only available for on-premise ERPs

Dedicated Resources from Elastic Suite

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Technical Project Manager

 

  • Facilitate Discovery Meeting
  • Develop project plan
  • Monitor progress against milestones/deliverables
  • Assign appropriate priorities to critical tasks
  • Facilitate or approve phase deliverables
back office efficiency

Integration & Development

 

  • Setup customer site & assets
  • Manage overall data import
  • Develop ERP Order Integration
  • Develop production-quality data extract
  • Assist with data quality
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Quality Assurance

 

  • Validate all initial data imports
  • Test and approve Beta 1, Beta 2, Order Output, and customizations
  • Assist with customer UAT and approve go-live
  • Continuous testing within customer’s sandbox environment
Meeting Leader Icon

Account Management

 

  • Understand client’s requirements
  • Identify features required for go-live
  • Complete site audits to maximize usability
  • Assist with training & rollout strategy to maximize ROI
  • Collect platform feedback to improve offering
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Customer Success

 

  • Assist rollout strategy to maximize user adoption
  • End user support following rollout
  • Facilitate tickets to development team
  • Community engagement
  • Develop support materials
  • Communicate new platform features

Dedicated Resources from Elastic Suite

Technical Project Manager

 

  • Facilitate Discovery Meeting
  • Develop project plan
  • Monitor progress against milestones/deliverables
  • Assign appropriate priorities to critical tasks
  • Facilitate or approve phase deliverables

Integration & Development

 

  • Setup customer site & assets
  • Manage overall data import
  • Develop ERP Order Integration
  • Develop production-quality data extract
  • Assist with data quality

Quality Assurance

 

  • Validate all initial data imports
  • Test and approve Beta 1, Beta 2, Order Output, and customizations
  • Assist with customer UAT and approve go-live
  • Continuous testing within customer’s sandbox environment

Account Management

 

  • Understand client’s requirements
  • Identify features required for go-live
  • Complete site audits to maximize usability
  • Assist with training & rollout strategy to maximize ROI
  • Collect platform feedback to improve offering

Customer Success

 

  • Assist rollout strategy to maximize user adoption
  • End user support following rollout
  • Facilitate tickets to development team
  • Community engagement
  • Develop support materials
  • Communicate new platform features

Dedicated Resources from Brand Partner

Steering Committee

Leadership from Sales, Marketing, Operations, and Customer Success

Responsibilities:

  • Advise on required features for go-live
  • Set strategic direction & goals
  • Align training & rollout with users
  • Assist with usability testing

Weekly time commitment: 1 hour

Project Manager


Your designated Quarterback of the project & main point of contact

Responsibilities:

  • Review & approve project plan
  • Manage overall project plan & schedule
  • Monitor milestones & deliverables
  • Assign appropriate priorities/tasks

Weekly time commitment: 5 hours

Data Administrator

An internal or external resource with access to your ERP data

Responsibilities:

  • Manage the overall data import
  • Grant access to existing systems
  • Provide product data & images
  • Ensure output data quality

Weekly time commitment: 2 hours

Sample Integration Timeline

Sample Integration Timeline
Sample Integration Timeline – Mobile